Agile management & Technology Consulting

Headquarters

1727 King Street
Suite 114

Alexandria, VA 22314

Phone: (888) 719-6938

Fax (703) 544-9787

Solutions

All Rights Reserved © 2019 by Resource Metrix

What We Do

ISO 9001 Fast Track

The ISO 9000 family of quality management systems is a set of standards that helps organizations ensure they meet customers and other stakeholder needs within statutory and regulatory requirements related to a product or service.

    •           Standard Operating Procedure (SOP) development

    •           Documentation Training, Process Development, Process Re-engineering

    •           Internal Auditor Training & Internal Auditing Services

    •           Process Diagrams & Management Reviews

    •           2 Management Review

    •           1 Risk Assessment

    •           1 ISO 9001:2015 Pre-Audit Assessment Support

Dynamics 365 custom Case Managment

Intelligently route cases by topic or channel to the best-fit agent. Automatically assign cases to the agent who is best equipped to resolve the case by using custom entity routing embedded in Customer Service omnichannel capabilities.

Resolve cases faster with cross-company collaboration and easily connect agents with subject matter experts. Regardless of functions or geographies, agents can use Microsoft Teams to help resolve complex cases more quickly.

CMMC Cybersecurity Assessment pack

The Cybersecurity Maturity Model Certification (CMMC) is a PROPOSED unified cybersecurity standard for DoD acquisitions that seeks to ensure that Controlled Unclassified Information stays secure.

We will assess your organization and propose a Microsoft security solution and assure your system’s compliance with DoD CMMC.

    • Identify and resist the most advanced threat actors

    • Confirm penetration testing

    • Confirm device authentication

    • Detect and prevent data exfiltration

    • And maintain continuous knowledge of all cyber assets

Datacenter migration

We provide services and support for a successful datacenter migration to Azure with this program. We'll provide helpful resources and guidance on how to:

  • Transform legacy apps into cloud solutions with the support of subject matter experts.

  • Use Azure as a primary or secondary datacenter for expansion and growth.

  • Migrate existing managed services from a colocation facility to Azure.

Dev-test

The Cybersecurity Maturity Model Certification (CMMC) is a PROPOSED unified cybersecurity standard for DoD acquisitions that seeks to ensure that Controlled Unclassified Information stays secure.

We will assess your organization and propose a Microsoft security solution and assure your system’s compliance with DoD CMMC.

Websites AND apps

The Cybersecurity Maturity Model Certification (CMMC) is a PROPOSED unified cybersecurity standard for DoD acquisitions that seeks to ensure that Controlled Unclassified Information stays secure.

We will assess your organization and propose a Microsoft security solution and assure your system’s compliance with DoD CMMC.

SQL Server cloud resiliency

As a first step in preparing to move data to the cloud, building high availability or disaster recovery (HA/DR) solutions in Azure can help you meet agency protocols while serving end-user needs.

Get implementation guidance and key services for a HA/DR scenario—like a SQL Server and domain controller VMs, storage, VNETs/networks, and VPN—in this Azure Government starter pack.

IOT Internet of things

The Internet of Things (IoT) Proof of Concept (POC) provides government customers with essential services, support, and implementation guidance for a proof of concept for an IoT solution to connect and manage your devices on any platform, mine new and existing data using real-time analytics solutions, and deliver these insights across the organization.